SHIPPING INFORMATION
Important Shipping Notice: Please be aware that when shipping internationally, occasional delays may occur, particularly with larger orders, due to customs processing. While these situations are infrequent, they are beyond our control. We truly appreciate your patience as we work through customs clearance to ensure the prompt delivery of your package.
BEAUTÉ
STANDARD SHIPPING
USA
3-5 business days
GLOBAL
5-14 business days
AUSTRALIA & NEW ZEALAND
7-22 business days
APPAREL
STANDARD SHIPPING
USA
2-5 business days
GLOBAL
3-20 business days
* The following remote areas can take additional time for shipping:
NOVA SCOTIA, NEWFOUNDLAND & LABRADOR, PRINCE EDWARD ISLAND, REMOTE AREAS OF NORTHERN ONTARIO, REMOTE AREAS OF NORTHERN QUEBEC, ALASKA, & HAWAII
5-8 business days
NORTHWEST TERRITORIES, YUKON, & NUNAVUT
7-11 business days
WE CURRENTLY SHIP TO THE FOLLOWING COUNTRIES IN THESE REGIONS:
AFRICA
Algeria, Kenya, Mauritius, Morocco, South Africa, & Uganda
ASIA
Azerbaijan, Bahrain, Bangladesh, Hong Kong, India, Iran, Iraq, Israel, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Lao, Lebanon, Malaysia, Maldives, Mongolia, Nepal, Oman, Pakistan, Philippines, Qatar, Singapore, Sri Lanka, Tajikistan, Turkmenistan, & Uzbekistan
CARIBBEAN
Antigua and Barbuda, Barbados, Cayman Islands, Cuba, Dominica, Haiti, Puerto Rico, Trinidad & Tobago, & Turks & Caicos
EUROPE
Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Cyprus, France, Georgia, Germany, Greece, Guadeloupe, Guernsey, Hungary, Ireland, Isle of Man, Jersey, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Romania, Scotland, Serbia, Slovakia, Slovenia, Sweden, Switzerland, & United Kingdom
NORTH AMERICA
Canada & United States
OCEANIA
Australia, Fiji, & New Zealand
SOUTH AMERICA
Brazil, Chile, Colombia, French Guiana, Peru, & Venezuela
RETURNS
All items are non-refundable and non-returnable unless the product is damaged prior to arrival.
In the event of damage, pictures must be submitted to customersupport@kotier.store by the end of the delivery day to process a resolution.